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Privacy Cookies Policy

NUBE Co. (“we,” “our,” “the Company,” or “NUBE”) operates the website URL WEB (the “Service”).

In this Privacy and Cookies Policy (the “Policy”), we describe the types of information we collect about you, which you provide to us or which is provided by third parties, and which will be processed by us while you use this website and the services available through the website (collectively, our “Services”). We collect and use this information in order to provide and improve our Services. By using our Services, you consent to the collection and use of such information in accordance with this Policy.

Definiciones

•    Services
“Services” refers to the website URL WEB and the services provided through it, operated and managed by NUBE Co.•   •    Personal Data
“Personal Data” refers to information relating to an individual that can be used to identify that person (either on its own or in combination with other information in our possession or obtained from third parties).
•    Usage Data
“Usage Data” refers to information collected automatically, either generated by the use of our Services or from the Service infrastructure itself (for example, the duration of a visit to a page).
•    Cookies
Cookies are small pieces of information stored on your device (computer or mobile device).
•    Data Controller
The “Data Controller” is the natural or legal person who (either alone or jointly with others) determines the purposes and means of the processing of all Personal Data. For the purposes of this Privacy Policy, we are the Data Controller of your Personal Data.
•    Data Processor (or Service Providers)
The “Data Processor” (or “Service Provider”) is a natural or legal person who processes data on behalf of the Data Controller. We reserve the right to engage the services of multiple Service Providers in order to process your data more efficiently.
•    Data Subject (or User)

The “Data Subject” is any living individual who uses our Service and whose Personal Data is processed. Our company complies with all applicable laws, regulations, rules, and internal policies, as well as any other regulations governing the processing of Personal Data. We also comply with the obligations established by the regulations of the Personal Information Protection Committee and other competent authorities, as well as this Policy. When processing Personal Data, the Company strives to protect and properly use customers’ Personal Data in compliance with applicable laws and regulations, internal rules, and other relevant standards, as reflected in the table below.

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WHAT DATA WE COLLECT / TYPES OF DATA COLLECTED

PERSONAL DATA

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address, state, province, postal code, city

  • Billing address, state, province, postal code, city

  • Cookies and usage data

  • Your IP addresses

  • IP address geolocation data

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USAGE DATA

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.


TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information.

Cookies are small files containing a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Examples of cookies we use:

  • Session Cookies. We use session cookies to operate our Services.

  • Preference Cookies. We use preference cookies to remember your preferences and various settings.

  • Security Cookies. We use security cookies for security purposes, including protecting login information and preventing fraud.


HOW WE USE YOUR DATA
NUBE uses the collected data for various purposes, including:

  • To verify your identity.

  • To provide and maintain our Services.

  • To notify you about changes to our Services.

  • To allow you to participate in interactive features of our Services when you choose to do so.

  • To provide customer support.

  • To gather analysis or valuable information so that we can improve our Services.

  • To monitor the usage of our Services.

  • To detect, prevent, and address technical issues.

  • To detect, prevent, and address fraudulent activities.

  • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or inquired about, unless you have opted out of receiving such information.

    We may use your Personal Data to contact you with newsletters, promotional or marketing materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly.

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LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
UNDER THE GENERAL DATA PROTECTION REGULATION

The legal basis for NUBE’s collection and use of the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

NUBE Co. may process your Personal Data because:

  • We need to perform a contract with you

  • We need to deliver the Services and Goods you have ordered

  • You have given us your consent

  • The processing is necessary for legitimate interests and is not overridden by your rights

  • For payment processing purposes

  • To comply with the laws of Japan and applicable international law


DATA RETENTION

NUBE will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, the Japanese Tax Code), resolve disputes, and enforce our legal agreements and policies.

NUBE will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when such data is used to strengthen the security or improve the functionality of our Services, or when we are legally obligated to retain such data for longer periods.


DATA TRANSFER

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Japan and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

NUBE will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.


DELEGATION OF PERSONAL DATA PROCESSING

In order to facilitate our operations and improve the services we offer to our customers, we may delegate the processing of customers’ Personal Data to affiliated or partner companies. However, only the minimum amount of Personal Data necessary to carry out the assigned tasks will be shared.

Likewise, when outsourcing to partner companies, we ensure—prior to such outsourcing—that the level of protection of Personal Data is equal to or greater than that applied by our company.


DISCLOSURE OF PERSONAL DATA

The Company will not disclose Personal Data entrusted to it to third parties, except in the following cases:

  • When prior consent has been obtained from the customer

  • When outsourcing is carried out, within the scope necessary to achieve the purposes of use

  • When disclosure is required by law

  • When disclosure is necessary to protect a person’s life, physical integrity, or property, and obtaining the customer’s consent is difficult

  • When disclosure is necessary to improve public health or promote the healthy development of children, and obtaining the customer’s consent is difficult

  • When cooperation with national or local authorities is necessary for the performance of duties prescribed by law, and obtaining the customer’s consent may impede the execution of such duties

  • When information is provided to persons related to the collaborating parties mentioned above


DISCLOSURE OF DATA

Disclosure for law enforcement purposes:

Under certain circumstances, NUBE may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Legal requirements:

NUBE may disclose your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of NUBE Co.

  • Prevent or investigate possible wrongdoing or fraudulent activity in connection with the Services

  • Protect the personal safety of users or the public

  • Protect against legal liability

ABOUT THE DISCLOSURE PROCEDURES FOR PERSONAL DATA UNDER OUR CUSTODY

The Company will respond promptly to requests for disclosure (including notifications regarding the purpose of use, disclosure, correction of content, addition or deletion of content, suspension of use, deletion, suspension of provision to third parties, and records of provision to third parties) submitted by the data subject with respect to personal data held by the Company. When such a request is made, we will respond within a reasonable period after confirming that the requester is the individual concerned or their authorized representative.

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Requests for disclosure of retained personal data must be directed to the department in charge listed at the bottom of this document. Once you contact us, we will send you our “Request Form for Disclosure of Retained Personal Data” by postal mail, fax, or email. After reviewing the form, please complete the required information and submit it together with the necessary documentation by postal mail or email. (Shipping and related costs shall be borne by the requester.)

 

After confirming your identity (or that of your authorized representative), we will respond using the disclosure method you have requested.

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The Company will implement all necessary and appropriate organizational, physical, personnel, and technical measures to prevent the leakage, loss, or damage of customers’ personal information and for other purposes related to security management.


DATA SECURITY

We use appropriate technical and organizational security measures to protect any personal information we process about visitors to our website against unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We encourage you to exercise caution when disclosing personal information online and to use secure Internet servers, secure email, and other technologies to protect yourself online.

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The exchange of sensitive and private data between NUBE and its users takes place over a secure SSL communication channel and is encrypted and protected with digital signatures.

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In the event of an unauthorized security breach that materially affects you, NUBE will notify you as soon as possible and, within a reasonable timeframe, inform you of the measures we have taken in response.


“DO NOT TRACK” SIGNALS

We do not support DNT (“Do Not Track”) signals. Do Not Track is a preference that you can set in your web browser to inform websites that you do not wish to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION

NUBE aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Under certain circumstances, you have the following data protection rights:

  • The right of access, update, or erasure of the information we hold about you. Whenever possible, you can access, update, or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us so we can assist you.

  • The right to rectification. You have the right to have your information corrected if it is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right to restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to receive a copy of the information we hold about you in a structured, commonly used, and machine-readable format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where NUBE relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You also have the right to lodge a complaint with a data protection authority regarding our collection and use of your Personal Data. For more information, please contact your local data protection authority.

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SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Services (“Service Providers”), to provide the Services on our behalf, or to assist us in analyzing how our Services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Analytics

We may use third-party Service Providers to monitor and analyze the use of our Services.

    • Google Analytics

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This information is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

  • You can opt out of making your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

  • For more information on Google’s privacy practices, please visit Google’s Privacy & Terms page:　http://www.google.com/intl/es/policies/privacy/

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Behavioral Remarketing

NUBE uses remarketing services to advertise on third-party websites after you have visited our website. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our website.

Google Ads (AdWords)

Google Ads remarketing services are provided by Google Inc.

You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout This add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on Google’s privacy practices, please visit Google’s Privacy & Terms page: http://www.google.com/intl/es/policies/privacy/

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  • Facebook

Facebook remarketing services are provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting : https://www.facebook.com/help/164968693837950

To opt out of Facebook’s interest-based ads, please follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You may also opt out of Facebook and other participating companies through the Digital Advertising Alliance in the United States: http://www.aboutads.info/choices/ 

In Canada, through the Digital Advertising Alliance of Canada: http://youradchoices.ca/ 

For more information on Facebook’s privacy practices, please review Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

 

PAYMENTS

We provide paid products and/or services and use third-party payment processing services (e.g., payment processors).

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective Privacy Policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

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When you purchase our Services, we also collect transaction information, which may include billing and shipping addresses and other payment-related details.

The payment processors we work with are:

  • Stripe

Privacy Policy: https://stripe.com/us/privacy

  • PayPal

Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full

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STORAGE

We use third-party web hosting and storage services to securely store our website and databases, including your Personal Data.

The data storage service we use is Microsoft Azure. You can review Microsoft Azure’s Privacy Policy here:　https://www.microsoft.com/en-us/TrustCenter/Privacy/default.aspx

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LINKS TO OTHER SITES

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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CHILDREN’S PRIVACY

Our Services are not intended for anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

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CHANGES TO THIS PRIVACY POLICY

Our company may review and update this Privacy Policy from time to time and make any necessary changes. In such cases, the updated Privacy Policy will become effective as of the date the revised version is published.

 

Effective date: May 24, 2025
Last updated: December 24, 2025
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FUNDAMENTAL DATA SECURITY POLICY

The head office of NUBE Co. is within the scope of ISO/IEC 27001 certification.

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Our primary and most important objective is to satisfy not only our customers, but also all parties involved in cross-border e-commerce, including all operations related to cross-border e-commerce, export businesses, the provision of purchasing platforms, marketing companies, and consulting firms, and to be a secure and trustworthy company.

 

Operational Guidelines

  1. We will implement organizational and technical measures to ensure the confidentiality, integrity, and availability of our information assets, and we will respond to evolving information technologies and emerging threats.

  2. We will provide new employees with information security training and ensure they are fully aware of our policies in order to enhance and maintain their level of awareness.

  3. We will establish objectives for our information security management system, review them regularly, and implement and maintain continuous improvements.

  4. We will delegate responsibility and authority to the management representative to implement, maintain, and improve our management system.

 

December 24, 2025
NUBE Co.
Representative Director
Hajime Karube

PROCESSING OF PERSONAL INFORMATION IN USER REGISTRATION

(1) Company name
NUBE Co.
 

(2) Purpose of use of personal data

  • To provide services and fulfill orders for the requested products.

  • To provide customer support and handle purchases and shipments, including related payments.

  • To identify individuals during and after the login process and to automatically display user information across different screens while using our services as a registered user.

  • To provide various types of information, such as newsletters distributed by our company via email.


(3) Provision of personal information to third parties
The personal information obtained will not be provided to third parties except where required by law.
 
(4) Outsourcing of personal data processing
We outsource all or part of the processing of acquired personal information.
In such cases, we will select and use contractors that maintain a well-established system for the protection and management of personal information.
 
(5) Consequences of not providing personal information
Providing personal information is voluntary. However, please note that if certain required personal information is not provided, we may not be able to adequately offer our services.
 
(6) Disclosure of personal information subject to disclosure and contact information for inquiries
Upon request by the individual concerned, our company will respond to any inquiries regarding the handling of personal data, including requests for disclosure, notification of the purpose of use, correction, addition, or deletion of all or part of the content, suspension of use, complete deletion, or disclosure to third parties of the personal information or records of information provided to third parties (hereinafter collectively referred to as “disclosure”).
 
(7) Acquisition of data by methods not easily recognizable by the individual
We obtain personal information through methods that may not be easily recognizable by the individual, such as the use of cookies or web beacons. For further details, please refer to our Privacy and Cookies Policy.
 
(8) Measures for the secure management of personal information
We will take necessary and appropriate measures to prevent and remedy the leakage, loss, or damage of personal information and to manage such information securely.
After responding to an inquiry, any personal information obtained will be deleted within our company.


 (9) Personal Information Protection Policy
Please refer to the Personal Information Protection Policy included in the “Privacy and Cookies Policy” section on our company’s website.

PERSONAL INFORMATION PROTECTION POLICY

NUBE Co. fully recognizes the importance of our customers’ personal information in the course of conducting our purchasing intermediary services, international e-commerce operations, shopping platform services, marketing, and consulting activities. In compliance with applicable laws and for the proper safeguarding of such information, we have established internal regulations within our organization, as well as an organizational structure designed to ensure the appropriate protection of personal information and to respect our customers, thereby meeting the expectations placed upon us.

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COLLECTION, USE, AND SHARING OF PERSONAL INFORMATION

Our Company specifies the purpose for which personal information is used within the scope of our business activities and implements fair, appropriate, and necessary measures for the collection, use, and sharing of personal information in order to achieve those purposes. We also establish measures to prevent the personal information we obtain from being used for purposes other than those intended.

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COMPLIANCE WITH LAWS AND REGULATIONS

Our Company complies with laws relating to personal information, regulations established by the relevant authorities, and other applicable social norms and regulatory requirements, and makes every effort to properly safeguard personal information.

　

PROPER MANAGEMENT OF PERSONAL INFORMATION

Our Company is fully aware of the risks associated with unauthorized access, loss, destruction, falsification, and leakage of personal information under our control. In addition to implementing reasonable security measures, we take appropriate corrective actions should any issues arise.

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RESPONSE TO INQUIRIES

In the event that we receive inquiries regarding the disclosure, correction, or cessation of use of personal information pertaining to the requesting individual, as well as any related complaints, our Company will provide an appropriate response.

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CONTINUOUS IMPROVEMENT

Our Company establishes systems and internal rules for the proper management and protection of personal information, and all personnel, without exception, ensure that such systems are implemented and periodically reviewed, with the aim of continuously improving our personal information handling practices.

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Effective Date: May 21, 2025
Last Revised: December 24, 2025

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NUBE Co.
Representative Director
Hajime Karube

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